Message Matters

Sep-Oct 2021

State of the City Address Serves to Connect With Your Community

Communicating with residents is one of the most important things a city does. Read about how the city of Maple…

Jul-Aug 2021

Eden Prairie Podcast: Shifting Gears From Eyes to Ears

Eden Prairie podcast: shifting gears from eyes to ears.

May-Jun 2021

Simple Tips to Help Anyone Make Videos Like a Pro

With a little effort, your city can create web-friendly videos without hiring a professional producer, even on a shoestring budget.

Mar-Apr 2021

Study Reveals Tips for Effective COVID-19 Communication

A recent report reveals language about COVID-19 that political and health leaders can use to reach all audiences, build trust…

Jan-Feb 2021

Flexibility Is Key to Communicating Through COVID-19

Plymouth's clear communications helped reassure the community during a frightening and unfamiliar situation.

Nov-Dec 2020

‘Brand Book’ Helps Keep Everyone in Edina on the Same Page

The Brand Book includes concise information on the City of Edina brand, city seal, other city logos, colors, typography, imagery,…

Sep-Oct 2020

Victoria Website Redesign Improves User and Staff Experience

The city of Victoria's website redesign improves the user experience, providing several features to speed users to their destination.

Jul-Aug 2020

Brochure Delivers Complex Message in a Compelling Way

This innovative mailer won a 2019 Northern Lights Award from the Minnesota Association of Government Communicators for best one-page communications…

May-Jun 2020

Tips for Promoting Civility and Clear Communication During the Pandemic

Now more than ever, citizens need civility in government to work as the glue to hold things together.

Mar-Apr 2020

Make Your City Website Easy to Read

Use these techniques, and your web visitors will easily get your message.