or 
lines to the right of the URL bar at the top of your browser
Message Matters
How To Design Engaging and Effective Presentations
PowerPoint presentations can be a powerful way to share ideas. Read about practical tips to help you structure and design…
Minnetrista’s Commitment to Transparency: The Annual State of the City Address
The Minnetrista City Council makes transparency and accessibility a top priority through its annual State of the City Address.
Prepared but Forever Changed: How Burnsville Communicated Through Crisis
Burnsville’s public safety teams showed unwavering courage and dedication to the safety of others and serve as an inspiring example…
Planning for a Change? Make Sure Effective Communication Is Part of the Plan
Effectively communicating changes is critical to helping your residents understand new programs, projects, or initiatives. Residents facing change need to…
Timeless Tips for Effective Internal Communications in Cities
Effective internal communication is the backbone of a well-informed and aligned workforce. Keeping everyone on the same page is key…
Lighten Up: Using Humor To Communicate Your Message
A little humor goes a long way in connecting with residents, making messages memorable, building trust, and transforming content into…
Practice and Repetition Ease the Way for Effective Communication
Effectively communicating the work of the city to residents, businesses, and visitors is an ongoing challenge as technology changes and…
‘The Dig’ Keeps Shakopee Residents Up to Date on New Developments
Shakopee developed a video series to inform, entertain, and direct the community to new city developments.
‘Mayor’s Minute’ Radio Segment Keeps Community Informed
The regular radio segment called Mayor’s Minute serves to share City Council activities and local happenings with regional listeners.
There’s a Time and a Place for Effective Storytelling
Storytelling is used in education, marketing, and leadership to convey messages more effectively and ensure they are remembered.