Guide for Communicating During a City Crisis

Published: October 1, 2019

Guide for Communicating During a City Crisis
(pdf, 163.7KB )
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Discusses “what is a crisis?” and describes communication tools you can use for the media, for your residents, and others. Provides a media affairs primer to prepare you for media inquiries and interviews and the best ways to establish media relationship in advance, or if necessary, in the moment.

How do you know the crisis is over? Find next steps and communication tools to consider after the crisis has passed.