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Managing Difficult Conversations

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A Braver Angels Workshop

Logo for the Braver Angels Managing Difficult Conversations workshops. Speech bubble with members of the Big 4 listed.Serving in elected office means navigating difficult conversations in the public eye. Back by popular demand, this highly interactive workshop will equip you with practical strategies for addressing tough topics, connecting with constituents, and leading with clarity, respect, and empathy. 

What you’ll learn: 

  • How to clearly understand constituents’ perspectives
  • De-escalation strategies
  • Ways to effectively communicate your perspective
  • How to manage expectations and boundaries

Whether facing a contentious issue, a frustrated community member, or a polarized environment, this interactive workshop will help you build the skills to handle difficult conversations with confidence, professionalism, and respect. Through group dialogue, breakout discussions, and simulations, you’ll practice practical tools you can use right away.

This virtual workshop is brought to you by Braver Angels, the Association of Minnesota Counties, the League of Minnesota Cities, the Minnesota Association of Townships, and the Minnesota School Boards Association.

Register on the Association of Minnesota Counties website

Date and Time

May 13 (virtual – Zoom) | 6:30-8:30 p.m.
Zoom link will be sent to participants ahead of the workshop.

Audience

City administrators/managers, clerks, and elected officials

Fee

$30

Your LMC Resource

Event Registration

(651) 281-1200

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For questions or cancellations, please contact Matt Cassady ([email protected]). No refunds will be issued for cancellations received withing seven days of the workshop.