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Managing Difficult Conversations with Constituents

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Managing Difficult Conversations logo

A Braver Angels Workshop

Serving in elected office means navigating difficult conversations in the public eye. Back by popular demand, this highly interactive workshop will equip you with practical strategies for addressing tough topics, connecting with constituents, and leading with clarity, respect, and empathy. 

What you’ll learn: 

  • How to clearly understand constituents’ perspectives
  • De-escalation strategies
  • Ways to effectively communicate your perspective
  • How to manage expectations and boundaries

Whether facing a contentious issue, a frustrated community member, or a polarized environment, this interactive workshop will help you build the skills to handle difficult conversations with confidence, professionalism, and respect. Through group dialogue, breakout discussions, and simulations, you’ll practice practical tools you can use right away.

This workshop is brought to you by Braver Angels, the Association of Minnesota Counties, the League of Minnesota Cities, the Minnesota Association of Townships, and the Minnesota School Boards Association.

Choose from in-person or virtual options to attend this training.

Register on the Association of Minnesota Counties website

Dates, Times, and Locations

May 7 (in-person) | 1-3 p.m.
Stearns County Service Center
3301 County Road 138
Waite Park, MN 56387

May 13 (virtual – Zoom) | 6:30-8:30 p.m.
Link will be sent to participants ahead of the workshop.   

May 14 (in-person) | 1-3 p.m.
League of Minnesota Cities 
145 University Ave. W
St. Paul, MN 55103-2044

Audience

City administrators/managers, clerks, and elected officials

Fee

$30

Your LMC Resource

Event Registration

(651) 281-1200

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For questions or cancellations, please contact Matt Cassady ([email protected]). No refunds will be issued for cancellations received withing seven days of the workshop.