Eden Prairie recently redesigned its newsletter to better meet residents' information needs.
Follow these practices to developing a good relationship with local news agencies.
Almost all effective, persuasive messaging has one common core component: simplicity.
A seasoned elected official shares a few lessons he's learned about interpersonal communications.
Get tips on using plain language to make your city's messages easier for citizens to understand.
Learning about generations’ formative years, which create expectations that follow everyone into the workplace, will lead to a better understanding of their communication styles.
The contact you have with your legislators—and the relationships you build with them—can make a difference in the outcome of bills that affect cities.
Effective communication of changes is critical to helping your residents understand any new program, project, or initiative.
For true productivity and effectiveness in the workplace, we need to be able to have honest conversations with our co-workers, and this includes giving constructive feedback.
Cities use social media to share everything from video tours to historical fun facts, and residents are loving it!
Good media relations is crucial when you have a crisis on your hands. Be prepared before the crisis occurs.
Get tips on communicating about and with diverse groups in an effective and respectful way.