Cities use social media to share everything from video tours to historical fun facts, and residents are loving it!
Good media relations is crucial when you have a crisis on your hands. Be prepared before the crisis occurs.
Get tips on communicating about and with diverse groups in an effective and respectful way.
See how you can break through to get important city news and events covered.
Communicating with residents about city budgets and other financial information can be a challenge.
In the coming months, read this recurring column for more useful communication tips.