De-escalation Strategies for City Employees – Afternoon

12:15-3:30 p.m.
Verbal Judo De-Escalation

Brought to you be the Verbal Judo Institute, this session is designed to equip any city employee with the necessary skills to redirect behavior and interact in a positive and professional manner.

Participants will learn to de-escalate tense encounters with respect; become familiar ways to gain voluntary compliance; and learn positive communication tactics.

All city employees can gain valuable strategies from this session.

Return to the main Safety and Loss Control Workshops page.